1. Overview
This Privacy Policy applies to APCON LLC DBA Realty Repair Co. (WA License #APCONL*825QO). We are a Tacoma-based General Contractor. This policy explains how we collect and use your data when you request diagnostic interventions or emergency repairs.
2. Information Collection
We collect information necessary to resolve your property failure, including:
- Contact details (Name, phone, email, service address).
- Property data (Photos of damage, moisture mapping readings, diagnostic findings).
- Billing information for dispatch fees and lump-sum project totals.
3. SMS Compliance (A2P 10DLC)
Consent: By providing your phone number, you agree to receive service updates, technician dispatch notifications, and payment links via SMS from Realty Repair Co. Consent is not a condition of purchase.
No Third-Party Marketing: We never share or sell your mobile number or opt-in data to third parties for marketing purposes. Your contact info is used strictly for your specific repair project.
Opt-Out: Text STOP to unsubscribe at any time. Text HELP for assistance.
4. Coordination & Specialist Sharing
As a General Contractor, we handle structural wood and rot remediation in-house. For specialized plumbing, electrical, or HVAC work, we share necessary project details with our Vetted Specialist Network. These partners are contractually bound to protect your data and use it only to complete your repair.
5. Data Retention & Security
We retain records for 7 years to comply with Washington State warranty and liability laws. We use industry-standard security platforms (including GoHighLevel) to protect your diagnostic data and personal information.
6. Your Rights
You may request to view, correct, or delete your data at any time, subject to legal retention requirements. For inquiries, contact [email protected].